THE WELL-WISHES GUARANTEE (REFUND POLICY)
Our products are first-rate, developed through years of medical science and cultivation advancement. Even so, it's necessary for you to feel confident when using our products. We offer a full refund for all unsatisfied purchases for any reason within 30 days from the date of receipt. Just contact our customer service dep't via telephone or email WeCare@Tonicology.com, and we will issue you a RMA number for you to ship the product's bottle and remaining contents.
Tonicology is committed to protecting your privacy. We use the information we collect about you to process orders and to personalize your experience at our website. This privacy statement explains how we gather information and how we protect your privacy.
By using our website, you consent to the collection and use of this information by Tonicology.
The Information That Tonicology Collects
Ordering Online. When you order, we need to know your name, email address & mailing address. Credit card information is necessary if that's the payment of choice. This allows us to process and fulfill your order and to notify you of your order status.
Promotions, Online Surveys & Announcements. If you decide to participate in an online survey, subscribe to an email list, enter a contest or use one of our other promotional features, we may ask for your name, address, email address and other pertinent information to administer the contest, tabulate survey results or add you to subscriber lists.
Browsing. We may use "cookies" to help us process your order and to customize information that we may present to you. A cookie is a small text file that does not personally identify users, although it does identify a user's computer. Cookies do not pose a threat to your computer, and they do not contain viruses. Most Web browsers automatically accept cookies, but you can change this feature in your browser.
How Tonicology Protects Your Information
When you place an order, we use a secure server to protect your sensitive information. The secure server software encrypts all information you input before it is sent to us. Your information is used only to process and send orders, bill credit cards and to contact you when necessary.
How We Use Information You Supply In Online Order Forms and Registration
Tonicology does not sell or rent customer lists. We do however retain the right to disclose personal information if legally required to do so or if necessary to comply with legal process served on Tonicology, to protect Tonicology rights or property or to take emergency action to protect the personal safety of users of the Tonicology website or the public.
Links To Other Sites
The Tonicology website includes links to other sites we think you might be interested in. Tonicology is not responsible for the privacy practices or the content of such sites. Be aware of where you are at all times!
Removing Your Information
If you give Tonicology your contact information over this website, and you wish to have your name removed from Tonicology’s database, please send us an email to WeCare@Tonicology.com, and we will remove your name.
Tonicology welcomes your questions and comments about privacy. You can reach us in any of the following ways:
3rd Party Content Disclaimer
Liability: For documents and software available from this server, neither Tonicology, LLC nor Chang Gung Biotechnolgoy, Taiwan warrants or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed. Various content on this site may be subject to copyright by journals and publishers. Use of the copyrighted material is subject to the terms and conditions of use established by the journal or publisher.
It is not the intention of Tonicology to provide specific medical advice. Rather, it is to provide users with information to better understand their health and different types of disorders. Specific medical advice will not be provided, and Tonicology urges you to consult with a qualified physician for diagnosis and for answers to your personal questions.
Links: Tonicology.com contains links to websites owned by third parties. These links appear as resources associated with specific products. These links are provided solely as a convenience to You and are not an endorsement by Tonicology of the contents of those other sites. We are not responsible for the content of any linked sites and makes no representations regarding the content or accuracy of materials on such sites.
Tonicology actively attempts to retrieve copyright permission to reproduce articles for the purpose of education for our visitors. We respect the intellectual property of others, and make every effort to obtain copyright permission as well as cite our sources. However, if you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide Tonicology's Copyright Agent with the following information:
Tonicology's Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- a description of the copyrighted work or other intellectual property that you claim has been infringed;
- a description of where the material that you claim is infringing is located on the Tonicology site, with enough detail that we may find it on the web site;
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;
- a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.
Please note that, due to security concerns, attachments cannot be accepted. Accordingly, any notification of infringement submitted electronically with an attachment will not be received or processed.